Contact us

Check the box spam / promotions, it's definitely there!

Remember to move it to "inbox" to receive future shipping communications

If it wasn't there, you typed an incorrect email address, contact us to change it

Check the box spam / promotions, it's definitely there!

Remember to move it to "inbox" so as not to miss future communications about your order

If it wasn't there, you typed an incorrect email address, contact us to change it

We use TNT for shipments to Italy

UPS is the courier to all other countries

Orders placed before 11,30am are usually shipped the same day (otherwise the next working day). 

You will receive the tracking email the day the package is departing from Parma (Italy).

You receive it the next business day after shipment regardless of your location.

The delivery is so fast because we use the UPS air service all over Europe, in Italy there is the TNT truck service

The only exceptions:
Southern Italy, Venice lagoon and islands (2 days)
Mountain location (2 days) 

Check the box spam / promotions, it is definitely there!

Remember to move it to "inbox" so as not to miss future communications about your order

If you can't find it, you may have typed an incorrect email address, contact us to update it

Clicking tracking in the email you received you will land on the site of Mail Boxes which is the company that takes care of our logistics.

When you receive the email, you know that the package is on its way.

You will have to wait about 6/12 hours to see the first updates and the courier code that will deliver it to you (TNT for Italy, UPS for all other countries).

Remember it comes very fast from this moment, click on in delivery time read more

Certainly.

If you are in Italy search on google map "Tnt Point"to know the spot near you

If you are in a other nation search on google map "Ups Access Point"to know the spot near you

How to do?
Enter the order with your home address and then write us by email to have it sent to the collection point

Note that this mode is not available for cash on delivery orders

Select bank transfer at checkout,
the articles will be reserved for you for 24h.

Send the payment receipt by email to info@rocknrollemporium.com within 24 hours.

Consider that the shipment will take place after the bank transfer has been received.

Banking data:

Accountholder: WHITE RABBIT SRLS
Iban: IT18D0306912743100000013036
Subject: Your name and surname or order number

If your checking account is not italianor you also need it
the BICSWIFT code which is: BCITITMM

Consider that if your checking account is not italianor your bank may apply additional fees and the time for receiving the transfer is approximately 3/4 working days

It is possible to pay cash on delivery only in Italy

Select this payment method at checkout

Remember that the courier only accepts cash, prepare the correct amount because they may not have the change

Does not accept checks or cards

This payment method is available, per Klarna policy, only for users residing in Italy or Spain with a credit card.

Select Klarna at the end of checkout to purchase in 3 interest-free installments.

At the bottom of the site you will also find the page Klarna Faqs where you can find more information

Of course, we accept any credit card.

If you have this doubt it is perhaps because at checkout you clicked the Paypal button: ignore it.

- Enter your shipping details and proceed forward
- At the end you will find all the payment methods

When you are on the first page of the checkout do not click the Paypal button at the top.

- Fill in your shipping details first and click next
- At the end you will find all payment methods (including Paypal)

On each product page

You can calculate your size with the "calculate size" button
In the same menu you can also see the size conversion by country

By clicking on the Composition and Details button you will also find the real measurements of the garment

Do you want to calculate your size now? 
Click here

Find everything in the page Return Policy

In 2 ways

Follow the email you will receive about 7 days after receiving your package

Or click the "Reviews"mail in the product page to review

Visit the page wholesale at the bottom of the site

Send us an email mentioning as many details as possible about yourself or your company and the nature of the collaboration you would like to propose.